FAQ
HOW CAN I APPLY FOR THE VISA PLATINUM CARD?
You could apply at the nearest HalkBank AD Skopje branch, or fill out our online application.
HOW CAN I USE THE PREMIUM CLUB PRIVILEGES WITH THE VISA PLATINUM CARD?
The Premium Club is HalkBank’s unique program, delivered in collaboration with its partners to ensure higher value for our clients. By presenting the Visa Platinum Card at unique selling points, you are provided with additional privileges and discounts. Make sure to show your Visa Platinum card before requesting the fiscal bill.
DOES THE VISA PLATINUM CARD ENSURE LOUNGE KEY ACCESS?
HalkBank AD Skopje ensures Lounge Key access to the airport restaurants to the clients using the Visa Platinum card. The visit at the Lounge Key restaurants is at the expense of the Visa Platinum card user.
More information on the airports included in the program and terms of use can be found on the following link: https://www.loungekey.com/visacisseeloungeprogram
THE VISA PLATINUM DEBIT CARD IS CONTACTLESS. WHAT IS THE LIMITED AMOUNT FOR MAKING CONTACTLESS PAYMENTS?
PIN or signature authorisation is not required for transactons limited to MKD 2.000 or to the limit for contactless payment set at the terminal accepting contactless cards.
WHAT IS THE VALIDITY DATE OF THE CARD?
The validity date of the card is 3 years with the possibility for re-issuance.
WHY WAS I CHARGED WITH ATM CASH WITHDRAWAL FEE WHEN USING THE VISA PLATINUM CARD ABROAD?
One of the features of the VISA Platinum cards is the possibility for ATM cash withdrawal free of charge. HalkBank AD Skopje does not charge its clients with this fee, rather the other bank’s ATM charges a fee for using their device. Should a fee like this occurs when withdrawing cash abroad, the same will be displayed at the screen in the event you’d like to process the transaction.
If you would like to avoid this expense, please cancel the transaction and try to withdraw cash at another bank’s ATM.