Dear shareholders, clients,
Dear colleagues, friends,

We left behind a really difficult year that affected the whole world. The situation that shook the most important thing globally - health and freedom of movement, really overshadowed our everyday life.

The pandemic with Covid-19 marked the new course of functioning of the citizens, companies, the state.

In such a situation, in accordance with the responsibility that every individual and company must have, Halkbank AD Skopje tried to respond with urgent measures, both for the state, population and the economy in order to alleviate the situation.

Our motto "People matter" which is the basis of our work, means care for the employees, care for our customers and business partners and care for the community in which we work. This paradigm marked our action in 2020 as well.

The plans we had outlined before the beginning of the year, we managed to expressly adapt and direct our overall energy for improving the condition that intercepts our general normal living. Of course, the most important thing was from the very beginning to ensure that our employees are safe, that their health and well-being are in the primary focus of the bank.

At the same time, we have focused this security, support and stability on the clients and the state. We settled the profit tax liabilities in advance; we offered, in the fastest time period, a postponement of the credit exposures of the citizens for six months; we took a package of measures to postpone the obligations of legal entities; we approved additional lending for greater liquidity of the economy; we offered more favorable credit products for the citizens; we facilitated and promoted the electronic services of the bank.

But, we have made an even more significant contribution to the community, such as supporting culture, sports and of course nature protection, which is one of our main features as a bank. The social responsibility was focused on dealing with the crisis, but we did not neglect our orientation towards the regular social projects that we support through the years of our activity. 

In terms of the importance of realizing our goals in this year, but still extremely important to note, is that this year we noticed excellent business results from operations, much better than the projected.

We ended the past 2020 with assets of over one billion euros, i.e. with growth of 14% compared to the end of the previous year, which we ended with total assets of about 934 million euros. According to the projections for 2020, our plan was an increase in assets of 11 percent. Moreover, with the recapitalization performed by our sole shareholder, Halkbank Turkey, in the amount of 20 million euros at the beginning of the crisis, our own funds in the first half of the year reached 140 million euros.

In such a crisis, we managed to achieve growth in both lending and the deposit base, higher than projected, and understandably, we have great growth in the use of digital channels. The projections for 2020 predicted an increase in total loans and deposits of about 12 percent. However, total loans reached an increase of 14.10% compared to December last year, i.e. in absolute terms, the growth of lending was about 101.2 million euros. 

We have the largest growth of as much as 23% in lending to the households. From the beginning of the year, until 31.12.2020, in this segment we have approved 10.088 loans in a total amount of over 130 million euros. Halkbank repaid over 1100 housing loans in the total amount of 48.6 million euros. We have growth in the area of ​​deposits, so our deposit base at the end of December compared to the end of 2019 increased by 155 million euros, which is an increase of 18.63 percent. Since the beginning of the year, we have over 20% growth and over 9,000 new e-banking users who complete their payments quickly and easily every day.

Such indicators in the work are a confirmation that we are a serious, stable and loyal partner of the citizens, the economy and generally of the whole society in our country.

Our goal for this, I hope better year, will be to use the experience gained from the past, as an appropriate basis for successful and fast action, for investing in the common good and for moving the borders upwards in economic growth and prosperity.

We will continue with our focus on strengthening the brand on our market and on being one of the most successful companies in the country which acts firstly upon the human and then upon the business values.

With all my respect,

Dr. Bilal Sucubaşı
Chief Executive Director

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