FAQ

1. How can I apply for a credit card?

2.   What documents are required to apply for a credit card?

3.   How can I increase the limit of my credit card?

4.   How can I receive my credit card statement via e-mail?

5.   How can I pay my credit card debt (automatically)?

6.   How much is the annual membership fee?

7.   Do I have the same annual membership for 2 or more credit cards?

8.   How to collect bonus points and where to spend?

9.   Where to make purchases on installment?

10. How can I use my Master Card Pay Pass for contactless payments?

11. How can I get/change my card PIN?

12. What should I do if my card is lost or stolen?

13. What should I do when my card PIN is blocked / forgotten?

14. What does your SMS info service provide?

15. How can I close my card for use in Mail Order transactions (online and phone shopping)?

16. How long does it take for the new card to reach me?

17. What is my daily limit usage for my debit or credit card?

18. Can I purchase on internet using my debit or credit cards?

19. How can I apply for a POS machine?

20. How can I apply for a Virtual POS?