FAQ
How can I apply for a credit card?
To get a credit card you need to contact the Branch in your area where our colleagues will check your credit worthiness and give you the appropriate documentation for which you can apply for a credit card.
What documents are required to apply for a credit card?
- Application for credit card which need to be verified and completed by your employer and yourself
- Statement for last three months
- Personal ID
- Standing Order
- For Private Companies we need also
M1/M2 form secured by your employer
How can I pay my credit card debt (automatically)?
If you receive salary in our bank you can sign standing order in our Branch which our colleagues will activate and the Bank automatically will withdraw money every month from your account for which you can save time.
How can I use my Master Card Pay Pass for contactless payments?
Look for the MasterCard Paypass logo. Than just tap your card on the universal contactless symbol on the reader to checkout. When you see green light and hear the beep, your payment has been accepted. There’s no need to sign enter a PIN.
How long does it take for the new card to reach me?
It takes 2 days for the card to arrive in the Branch for which the same customer will be notified with sms message to raise it in the appropriate Branch in which he applied.
How can I receive my credit card statement via e-mail?
You need only to contact and inform our colleagues in the Branch and leave your e-mail data for which it will be made systematic changes so you can get your credit card statement regularly every month on your e-mail.